Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, nationality, academic background, and any documents you upload for your application. We also collect basic usage data to improve our platform.

2. How We Use Your Information

Your information is used to review your profile, match you with suitable programs, prepare and process your applications, communicate with you, and provide customer support. We do not sell your personal data to third parties.

3. Document Handling

Documents you upload (such as transcripts and certificates) are stored securely and used only for the purpose of preparing and submitting your applications, including legalization and translation where applicable.

4. Data Sharing

We share your information only with the universities you choose to apply to and with trusted service providers (such as certified translators and document authorities) strictly as necessary to deliver our services.

5. Data Security

We use industry-standard encryption and security measures to protect your data. While no system is completely secure, we take reasonable steps to safeguard your information against unauthorized access.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at privacy@fhapply.org.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

8. Cookies

We use essential cookies to keep you logged in and to operate the platform. We do not use cookies for advertising purposes.

9. Contact

If you have any questions about this Privacy Policy, please reach out to privacy@fhapply.org.

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